IT Support Technician

Information Systems & Technology Department

Duties

Arrange regular backup
Assist to monitor the asset (hardware & software) to prevent illegal usage
Maintain help desk facility and attend to users’ IT problems/queries
Ensure appropriate servers/clients security by means of users’ access rights
Generate ad hoc analysis reports through report writer and/or interactive SQL
Install & upgrade hardware and software
Ad hoc task as assigned by supervisor

Requirement

Certificate or above in information Technology or equivalent
Proficient in MS Window, MS Office, various versions of MS Server, Linux Servers
Solid experience in trouble shooting PC, configuration of firewall and LAN hardware problems
Proficiency in both written and spoken English and Chinese
Shift duties and/or after-office hour IT support duties maybe required

Post Date

16 May 2023

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